Marta Nerin - State Farm Insurance Agent
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Marta N.
CT-9101443 Hi, I'm Marta. My goal is that you are Completely Satisfied with your insurance. The highest compliment I receive is when a customer recommends my office to their friends and family. You are the reason my Office exists and we THANK YOU...We are committed to helping you get your appropriate level of insurance and make it easy to do business with State Farm.Our mission is to help people like you manage the risks of everyday life, recover from the unexpected and realize their dreams.
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Mon, May 27, 2024 |
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Thu, Jul 4, 2024 |
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Mon, Sep 2, 2024 |
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Shariee G.Springfield, MA919Sep 15, 2023So update so after State Farm failed to have my beacon for vehicle delivered to my home they decided to go ahead and add more number to my insurance policy went from 270.00 to 400 after I was told it was THERE MISTAKE then I'm told just pay 270 which fine but yet on my app it doesn't even give you option to pay that so I contact customer service THEN GET TOLD I NEED TO pay 400 for 3 months till it goes down they are ripping people off here I have been dealing with this billing issue since may it is not September. I will be dropping this company and finding honest company that aren't ripping people off absolutely ridiculous
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Marta N.
Jun 14, 2023
Shariee, we are sorry to hear about the problems you have faced with billing. I apologize for the inconvenience you have faced in regard to this underwriting mistake. We appreciate your patience and understanding while we have been trying to fix this issue.
- Matt G.Middletown, CT1123Oct 13, 2022
The best. Helped me save over $500 on my auto and home insurance. Explained everything to me and were very easy to work with. Thank you.
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Marta N.
Oct 14, 2022
Thank you Matt! Appreciate your feedback!
- Charles C.Middletown, CT0286Oct 30, 2019Updated review
Great service and prices. Marta and her team are very helpful and explain everything whenever I had a question. Would highly recommend!
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Marta N.
Oct 7, 2019
Charles, thank you for your kind words. We love referrals and we will take great care of your family and friends!
Oct 4, 2019Previous reviewMarta and her team did an excellent job helping me switch my insurance. I called them for a quote and they reviewed different coverage options with me. She took the time to explain everything and answer all of my questions. I ended up saving about $900 a year bundling my auto and home insurance together. She made the entire process easy and hassle free. Great experience and I will definitely be recommending them to friends and family.
- Marvin O.Bridgeport, CT01Mar 12, 2018First to Review
If you ask for a quote they bill you , very disgraceful i asked for a quote for my house , i was told not to drop my insurance after their inspection, they took forever to inspect the house, by the time the give me the results of the inspection, i had already accepted other carrier and rejected their offer , now they demanding payment , I NEVER said or sign any contract or ask them to insure for any period of time
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Marta N.
Apr 19, 2018
Marvin,
I am sorry you feel this way about my office and our company. You contacted us right before New Year's to start your home insurance policy, and by the time the results of the inspection & underwriting decision were communicated back to you, you decided to cancel our policy and go with another company.
We had asked you for a copy of your existing homeowner policy that was in force during the same time as our policy so we could cancel your house insurance without you owing any payments. To this date no copy of your policy has been received. You are welcome to contact our office and you can email, fax, mail, text or even stop by to drop off a copy of your homeowner policy at our office. I will be happy to assist you personally if you have any questions.
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